Tulsipur distribution centre to end physical electricity counters

Electricity consumers served by the Tulsipur distribution centre will no longer need to visit physical counters to settle monthly charges. According to centre head Suresh Kumar Mahato, all physical payment desks will close on the first of Mangsir, shifting transactions completely to digital platforms for round-the-clock convenience. The transition aligns with government digitalisation objectives and the policy framework of the authority for the fiscal year 2083/84. Officials highlighted that forty-two percent of service users already utilise online channels. Travelling to the office for small transactions often costs consumers significantly more in transport and time. Under the upcoming arrangement, payments up to NPR 100 will involve no additional charges, while larger amounts will incur only minimal fees. To encourage digital adoption, the office has distributed informational pamphlets and conducted educational sessions on electrical safety and online payments in local schools. The distribution branch currently manages fifty-five thousand accounts across the region. Consumers can use mobile banking applications, the official authority app, or other digital service providers to clear their dues within minutes from their homes.